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What we do:

We offer a range of solutions including outsourcing, escalated support, customized training, executive assistance, quality assurance, coaching, and crisis communication planning.

E-mail Customer Service/Assistant 

Our experienced professionals handle all customer inquiries, complaints, and feedback, providing exceptional service and support.

Escalated Support for Complex Customer Issues

We handle incoming calls, emails, and chat messages from escalated clientele, providing quick and effective solutions for complex customer issues.

Customized Customer Service Training

Our tailored training sessions equip your employees with the skills and knowledge they need to provide exceptional customer service.

Executive Assistance

Our experienced administrative team manages calendars, scheduling, travel arrangements, and correspondence, providing support for your executives.

Quality Assurance for Customer Feedback

We help you collect, analyze, and act on customer feedback to ensure the best possible service and support.

Coaching for Improved Customer Engagement

Our one-on-one coaching sessions help your team improve their performance, communication skills, and customer engagement.

Our Team


Lead Consultant 

Jacque Thompson

Executive Assistant 

Danielle Overly

Junior Consultant

Matthew Walker

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Midwest, USA





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Our Services

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